Per administrator (operator), not per Microsoft 365 user. One license covers the tenants you administer.
Is there a free trial?
The Solo SKU is permanently free for personal Microsoft 365 administrators. Paid SKUs ship with a refund window described in the Trust page.
Can I pay annually instead of monthly?
Yes. Annual billing is available at checkout and applies a discount versus month-to-month.
Do MSPs get a different rate?
MSPs use the Desktop edition (data never leaves the operator workstation) on a flat-rate license; contact sales for multi-seat MSP terms.
Pricing limitations — what the price does not cover
Published prices cover the GTools.pro software license per administrator. They do not cover Microsoft 365 add-on licenses required by individual tools (Defender XDR for advanced audit signals, Purview eDiscovery Premium for legal-hold workflows, Intune for device-configuration export). They also do not cover destination storage for backup or migration runs — operators bring their own object storage, OneDrive quota, or on-disk volume.
The Solo edition is permanently free for personal Microsoft 365 administrators but is single-user single-tenant by design; tenant-wide backup, audit, config-export, and migration require the matching paid edition. Refund and cancellation terms are documented on the Trust page; SLA credits are available only on the Suite edition.